1 reviews | Active since Feb 2015
How many times does it take to install?
We have been having problems with our alarm and electric fence since December last year. We have gone thru numerous phone calls as well as 4 different technicians and we are still having problems to date. <br> <br> Sequence of events:<br> <br> 14/12/2014 - CCS tactical replaced the battery on the alarm due to low battery signal.<br> <br> 07/01/2015 - The alarm still has a low battery signal so they replaced the radio.<br> <br> 13/02/2015 - The alarm still has a low battery signal so they installed a new alarm panel as well as a bigger battery plus they replaced the energiser for the electric fence.<br> <br> 20/02/0215 - The alarm and the electric fence are both down due to no power. CSS Tactical once again installs a new power pack on the alarm and connected the fence to the battery. (This worked for 2 hours.)<br> <br> 23/02/2015 - CSS arrived with 2 technician to replace the energiser. The leave without doing any work as they say there is no power on the energiser ( faulty). <br> <br> Needles to say we are now still waiting for a technician to arrive after another phone call logged.<br> <br>
subsequent to your complaint raised, our Head of department has been in touch with yourself and the issue is in the process of being resolved.
As noticed, there was a problem with your energiser. This has been exasperated by the constant power cycling caused by load shedding.
We are endeavouring to restore all services.
Yours in safety,
CSS Tactical
subsequent to your complaint raised, our Head of department has been in touch with yourself and the issue is in the process of being resolved.
As noticed, there was a problem with your energiser. This has been exasperated by the constant power cycling caused by load shedding.
We are endeavouring to restore all services.
Yours in safety,
CSS Tactical
