VD
Virginia D
1 reviews | Active since Nov 2025
26 Nov 2025, 10:09
VERY ANGRY
I have repeatedly contacted your company to request the removal of personal contact numbers from my profile, including those of my former colleagues and my domestic worker. I did not consent to adding these numbers, and I don't understand how they were included as my next of kin. Calling these individuals with my personal information is a violation of the POPI Act and is *******. Despite my multiple requests for removal, they continue to receive calls. Today, my HR was contacted on her personal cellphone regarding my profile, which has resulted in a warning for me at work. This situation is damaging my relationships, and I need it addressed urgently.
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Replies (1)CSS Credit Solutions's replyOfficial
05 Dec 2025, 07:53 Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
CSS Credit Solutions's reply05 Dec 2025, 07:53
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
