SB
Sarah B

1 reviews | Active since Jul 2020

14 Mar 2024, 13:54

Update your records!

I received calls 10 times a day saying in owe SARS money when they have the wrong person. Each caller tells me my number will be removed from the account and then THE SAME DAY I will receive yet another call. I have blocked every number they use and I am still being harassed.

0
Replies (3)
CSS Credit Solutions
CSS Credit Solutions's reply15 Mar 2024, 08:12
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team

SB
Sarah B's update18 Mar 2024, 10:27
Reviewer Update
And yet again this morning I am receiving an sms requesting immediate payment! This is after someone called and confirmed my details have been removed from the system
CSS Credit Solutions
CSS Credit Solutions's reply18 Mar 2024, 16:21
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team