Unsolicited and Invasive Communication from Credit Solutions Services

This afternoon, I received an unsolicited SMS from Credit Solutions Services (CSS) stating: “You have not contacted CSS to set up a payment plan on your SARS account.”

Let me be clear: I have never had any dealings with this company, nor have I given them consent to contact me or access any of my personal or financial information.

The fact that they are referencing my SARS account — a highly sensitive and private matter — raises serious red flags about how they obtained this information and who gave them access to it.

I demand to know:

Where did you get my contact details from?

How are you aware of any aspect of my SARS account?

Who authorized this communication?

This is a serious invasion of privacy and a potential violation of POPIA (Protection of Personal Information Act). I will be escalating this matter to the appropriate regulatory bodies, including the Information Regulator and possibly the Ombudsman, as this kind of conduct is unacceptable and deeply *********.

If CSS is operating within the bounds of the law, I expect a full and immediate explanation. If not, I trust the authorities will take the necessary steps to hold the responsible parties accountable.