TM
Thabo M

1 reviews | Active since Jul 2022

14 Jan 2026, 15:34

Unprofessional and rude consultants

CSS Credit solutions, what's the point of getting us to submit documents to proof unemployed whilst you'll keep on harassing people. You consultants are very rude to us and I will be contacting Cell to appoint another debt collector if they want to collect money from me other than that I won't be paying off the account. How do you expect me to pay you after you told me to figure how I'm going to pay my debt when I told you I'm currently unemployed and have sent my documents to you ... It's my money after all and I have every right to decide what to do with it and I would have worked very hard to be told those words... I can not and never tolerate your unprofessional behaviour. I'm also gonna report this to Cell c customer care

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Replies (2)
CSS Credit Solutions
CSS Credit Solutions's reply30 Jan 2026, 12:31
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team 
CSS Credit Solutions
CSS Credit Solutions's reply30 Jan 2026, 12:32
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team