LH
Loretta H

1 reviews | Active since Mar 2009

15 Mar 2021, 13:08

UNACCEPTABLE

Please can someone tell me why it takes up to 14 days for a paid up letter? The account was paid in full last year June and I am still waiting for this letter. This is unacceptable.

0
Replies (1)
CSS Credit Solutions
CSS Credit Solutions's reply15 Mar 2021, 13:25
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards