ZK
Zama K
1 reviews | Active since Feb 2026
20 Feb 2026, 13:28
They Collect More than the agreed amount.
They were collecting the debt on behalf of Vodacom I ended up paying more than I should and they said they’ll refund me which they didn’t until now my account is handled by many people and when I request for recorded calls saying how much is my balance they don’t respond.
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Replies (1)
CSS Credit Solutions's replyOfficial
23 Feb 2026, 12:18Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
CSS Credit Solutions's reply23 Feb 2026, 12:18
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team