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TN
Thabang N

1 reviews | Active since Sept 2023

07 Sept 2023, 12:32

Settled Account

Dear CSS Solutions I finished paying June last year but you keep on calling & texting me about kindly stop because I have paid. I have emailed on numerous occasions to both Cell C and CSS proves of payments as per communication at that was outstanding. I asked for you to reconcile my account but up to now endless sms’s and phones calls. Please resolve it as soon as possible. Regards Your Frustrated Client Thabang Nkosi

0
Replies (3)
CSS Credit Solutions
CSS Credit Solutions's reply08 Sept 2023, 08:52
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team
TN
Thabang N's update11 Sept 2023, 09:30
Reviewer Update
Good Morning CSS

I was assisted by Vanessa Applegreen whole who followed up with me till I got a paid up letter.

Thank you so much.

Regards
Thabang
CSS Credit Solutions
CSS Credit Solutions's reply20 Sept 2023, 12:22
Official
Good day,

Thank you for the positive feedback. Do not hesitate to call should you need additional information.
I am satisfied that Vanessa could assist you with the query.

Kind Regards,
SharonM