P
Phamela
1 reviews | Active since Jun 2023
10 Oct 2023, 14:14
Rude consultants
The consultants are very rude and unhelpful they refer me to 4 people at the end with no answer they just pick up and keep quiet if they would pretend like they do not hear what you saying and just end the call after holding for 30 minutes and being referred from one person to the other.
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Replies (1)
CSS Credit Solutions's replyOfficial
11 Oct 2023, 07:53Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
CSS Credit Solutions's reply11 Oct 2023, 07:53
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team