MD
Maria D
1 reviews | Active since Oct 2014
26 Jun 2023, 09:11
POPI ACT
The documents and recordings that I have asked for were not given to me by the tracker company. Now they have given css my email address without y consent to collect on behalf of my father.
In terms on the POPI act., who gave them consent. as part of the ombudsman procedure. I will follow this through.
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Replies (2)
CSS Credit Solutions's replyOfficial
27 Jun 2023, 09:15Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
CSS Credit Solutions's reply27 Jun 2023, 09:15
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
MD
Maria D's updateReviewer Update
03 Jul 2023, 14:15You think calling my father will resolve this, I see I'm still getting emails from you people. I'll be proceeding to the ombudsman.
MD
Maria D's update03 Jul 2023, 14:15
Reviewer Update
You think calling my father will resolve this, I see I'm still getting emails from you people. I'll be proceeding to the ombudsman.