RB
Reinette B
1 reviews | Active since Jul 2020
09 Jan 2024, 12:00
*********** people
My account has been settled for more than a year. I waited for a paid up letter more than 3 months. Now again they claim that I have debt to settle for the same thing. I've mailed the relevant documentation, their own PAID UP letter. They are a nuisance to deal with. And it seems this is the only response they have to complains 😤😤😤 CSS Credit Solutions’s reply Good day, Please accept our apology for any inconvenience and frustration caused. Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards, Customer Care Team
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Replies (1)CSS Credit Solutions's replyOfficial
10 Jan 2024, 08:36Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
CSS Credit Solutions's reply10 Jan 2024, 08:36
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
