TS
Thando S

1 reviews | Active since Apr 2024

08 Apr 2024, 11:47

PAID UP LETTER REQUEST

I have been waiting to receive my PAID UP LETTER since end of February.

When I call,they keep promising to escalate the matter to their seniors. They keep transferring me to different departments.

0
Replies (4)
CSS Credit Solutions
CSS Credit Solutions's reply09 Apr 2024, 08:14
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team

TS
Thando S's update09 Apr 2024, 09:16
Reviewer Update
Thanks to Vanessa Applegreen, I give her 10/10 .
CSS Credit Solutions
CSS Credit Solutions's reply10 Apr 2024, 08:30
Official
Good day Thando Shweleni,

Thank you so much for taking the time to send this positive feedback. We are glad that Vanessa Applegreen was able to assist you in an efficient manner. She is a valued employee and her hard work and dedication will definitely be recognized.

Kind Regards 
CSS Credit Solutions
CSS Credit Solutions's reply10 Apr 2024, 08:32
Official
Good day Thando Shweleni,

Thank you so much for taking the time to send this positive feedback. We are glad that Vanessa Applegreen was able to assist you in an efficient manner. She is a valued employee and her hard work and dedication will definitely be recognized.

Kind Regards