1 reviews | Active since Sept 2019
Not to be trusted at all...
We agreed on debit order until they sent me message that I must make a payment of R45. 00 to settle my account and then go to the shop for paid up letter. Three weeks later I received a new call telling me I have outstanding amount of over R1500, I was also told that March installment was reversed, yet I emailed them bank statement with their name instead they kept quiet. At some point I am told I over paid the account with R3000, yet when I am put to someone responsible for the account says something different. I phoned them, told them just tell me what to pay, so that I can close this matter since it is bothering me not them. I am still waiting. My last payment was supposed to be April via debit order which they stopped it telling me I have finished with this account. How I wish this company can find a way of just communicating truthful and stop dragging my account all the times...
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
