INCOMPETENCE OR ****

<div>I made a complaint in November and on 7 January and i have not received a response. I have a Revolving Credit acc that was handed over to your company. And your company is submitting debit orders to an account that I no longer use;Standard Bank suspended the current account because of non-use. You submitted again yesterday. WHY? the account is up to date. 1. This RC account is up to date; I pay cash on my accord without anyone phone me; meaning Standard Bank is paying you [debt collection] for doing nothing 2. I have never made a payment arrangement with your company; according to Council Of Creditors, you can not just submit debit orders without making an arrangement with debtor [and why should I make an arrangement; im paying on my own] 3. Why didnt Standard Bank let your company know that the current account is no longer in use 4. Between Standard Bank and you, please pay the bank charges I am accruing for these debit orders</div>