I had a problem with...

I had a problem with how they dealt with my accounts and wrote to hello Peter, they immediately attended my query as the account I had with them was settled but I still had ongoing calls emails and smses with no Paid up letter received..now that I received a Paid up letter and was advised the account will be closed, I get calls again and being advised my account handed over with a balance of R120, they a week down the line it got adjusted to R3200. They fail to do a simple thing while account was initially settled in March 2021!