JM
JJ M

1 reviews | Active since Jul 2011

28 Feb 2023, 08:18

Harrassing emails with false accusation

Why do you send me these e mails several times a week claiming that I'm in arrears while Cell C confirmed that my account was closed?:

Jacobus Johannes Myburgh Payment reminder. Cell C Account, ***

Reminder that your Cell C payment is due by month end using any of these payment options: EFT at Standard Bank, Account Number: *** using ***, debit order, or instant secure payments using Card payments, or the SnapScan QR code below. Alternatively, kindly contact our offices for assistance. Questions? Queries? Assistance

***

CSS Solutions Facebook Messenger Payment Options

0
Replies (4)
JM
JJ M's update28 Feb 2023, 12:55
Reviewer Update
So now everyday I get these mails.

Again today:

Jacobus Johannes Myburgh
Payment reminder.
Cell C Account, *** | Reminder that your Cell C payment is due by month end using any of these payment options: EFT at Standard Bank, Account Number: *** using ***, debit order, or instant secure payments using Card payments, or the SnapScan QR code below. | Alternatively, kindly contact our offices for assistance.Questions? Queries? Assistance | *** | | CSS Solutions | | Facebook MessengerPayment Options
CSS Credit Solutions
CSS Credit Solutions's reply28 Feb 2023, 13:13
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team.

JM
JJ M's update28 Feb 2023, 13:16
Reviewer Update
As always... for the few months
CSS Credit Solutions
CSS Credit Solutions's reply02 Mar 2023, 08:48
Official
Good day,

We confirm that your account has been closed successfully on our side.

Kindly contact Cell C directly should you require further assistance regarding the account.

Trust the above is in order.

Kind Regards,
Customer Care Team.