GN
Gerhard N

1 reviews | Active since Dec 2020

21 Feb 2022, 15:39

Harassment and incompetence

This is my second or third review sent to Hello Peter regarding the CSS *** case. When I ask them for the statement of proof for the approx R4500 that they claim I owe MTN, they refer me to MTM. They themselves apparently have no proof of any outstanding monies. When I visited MTN regarding this apparent outstanding balance, they referred me to CSS. This must be a **** or the CSS team are just totally ***********. The reply to my previous review from CSS was that I should contact them, which I did. But absolutely nothing changed! Still sms’, emails etc. Surely this is HARASSMENT

0
Replies (1)
CSS Credit Solutions
CSS Credit Solutions's reply22 Feb 2022, 07:45
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards