PT
Pamela T
1 reviews | Active since Oct 2020
22 Nov 2022, 11:34
FRUSTRATED CUSTOMER | BAD SERVICE
I MADE MY LAST PAYMENT ON THE 24/10/2022 TILL TODAY NO ONE IS HELPING ME WITH MY PAID UP LETTER. I CALL THE DAILY. I HAVE SENT EMAILS SEVERALLY . I EVEN CALLED CELL C WHO TOLD ME THERE IS NOTHING THEY CAN DO CAUSE MY ACCOUNT WAS HANDED OVER. THIS IS FRUSTRATING AS I NEED MY PAID UP LETTER.
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CSS Credit Solutions's replyOfficial
23 Nov 2022, 07:58Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.
CSS Credit Solutions's reply23 Nov 2022, 07:58
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.