Follow-up on Disputed Outstanding Balance

Dear CSS Team,

I'm writing to follow up on my email dated 17th September, regarding the disputed outstanding balance of R2000+ that your company claimed I owe to Truworths. As I mentioned earlier, I've been paying Easton Berry Attorneys since January, and I have proof that the outstanding amount cannot be as high as what you've stated.

I'm still awaiting your response and clarification on how the balance has increased despite my consistent payments. I've tried calling your office, but the number seems non-existent. I find it unprofessional that I'm not receiving any feedback or communication from your team.

I urge you to investigate this matter and provide me with a detailed breakdown of the outstanding balance. I request that you rectify this discrepancy and adjust the amount accordingly. If I don't hear back from you within the next few days, I'll be forced to explore other options.

Please find below the details of my previous email and the outstanding balance attachment sent on the 16th:

- Previous email date: 17th September - Outstanding balance attachment date: 16th September

I expect a prompt response and resolution to this matter.

Sincerely, [Your Name]"

And here's a shorter message you can send:

"Dear CSS Team,

This is a follow-up to my email on 17th September regarding the disputed outstanding balance. I've yet to receive a response or clarification on the amount. Please investigate and provide a detailed breakdown of the balance. I've tried calling, but the number doesn't seem to exist