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Nolwazi N

1 reviews | Active since Jun 2015

08 Jul 2025, 10:40

Dishonest

Don’t be fooled by their empty promises, my sons future is ruined for life because they refused with a formal letter to my situation, they sent me message below and nothing Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards, Customer Care Team“

0
Replies (2)
CSS Credit Solutions
CSS Credit Solutions's reply10 Jul 2025, 09:11
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team

CSS Credit Solutions
CSS Credit Solutions's reply10 Jul 2025, 09:14
Official
Good day,

Please be advised that an email was sent you on the 5 July 2025 advising that we do not issue any arrangement letter if there have been no payments for the last 3 months on your account.

Trust the above is in order.