RM
Reagan M

1 reviews | Active since Aug 2010

11 Feb 2021, 15:23

Disappointing service

Since December 2020 I have been calling for a paid up letter even spoke to the supervisor and still not getting it So much airtime wasted ***. monies was settled in full but when time to get after service it is pathetic. Now my credit score is on the line.

0
Replies (2)
CSS Credit Solutions
CSS Credit Solutions's reply11 Feb 2021, 16:07
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards

CSS Credit Solutions
CSS Credit Solutions's reply04 Mar 2021, 13:48
Official
Good 

Please confirm if your complaint was resolved?

Kind Regards