PH
Phuti H
1 reviews | Active since May 2024
19 Oct 2024, 11:49
Customer Misleading
Im not happy with Albertina Janjie's email or response hence she was never transparent after the account was closed from their side .Very misleading and inconsiderate ,she just wanted to earn a commision through payment arrangement i agreed upon .Im still in disputes and want a through factual feedback They have a very poor customer service
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CSS Credit Solutions's replyOfficial
21 Oct 2024, 16:42Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CSS Credit Solutions's reply21 Oct 2024, 16:42
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,