CB
Charl B
1 reviews | Active since Sept 2022
22 Sept 2022, 15:00
CSS - Theft of Settlement Money for Cell C Account
To date, CSS has not notified Cell C that an count has been settled as indicated on the settlement letter received 2 March 2022. They have taken my money, and not paid that over to Cell C/notified Cell C. After contacting them last week, they indicated i need to send Cell C the settlement letter. Cell C does not accept the letter coming from me.
Helpful (0)
Replies (3)0
Replies (3)
CSS Credit Solutions's replyOfficial
23 Sept 2022, 14:35 Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
CSS Credit Solutions's reply23 Sept 2022, 14:35
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
CB
Charl B's updateReviewer Update
29 Sept 2022, 13:47No feedback received to date. Cell C still does not have the money, and will not settle the account. Reporting to Police.
CB
Charl B's update29 Sept 2022, 13:47
Reviewer Update
No feedback received to date. Cell C still does not have the money, and will not settle the account. Reporting to Police.
CSS Credit Solutions's replyOfficial
30 Sept 2022, 09:08Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
CSS Credit Solutions's reply30 Sept 2022, 09:08
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly