TM
Tebogo M
1 reviews | Active since Jun 2015
24 Oct 2023, 17:27
CSS Solutions stop the abuse.
CSS Solutions contacted me after I posted on Hellopeter and promised to resolve my query. I have been waiting for almost two weeks for them to contact their client and get back to me. I called the lady I spoke to Vanessa with no luck and decided to call their reception no one knows who Vanessa is. I wanted to find out how far are they with the investigation while at the same time, I received 6 calls within 4 minutes from CSS Credit Solution or Brooksluyt. I want this matter to be resolved as I have indicated I never had an account with Jet. I want this abuse to stop from CSS Credit Solutions and the rudeness. Enough is enough.
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Replies (1)CSS Credit Solutions's replyOfficial
25 Oct 2023, 08:32Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CSS Credit Solutions's reply25 Oct 2023, 08:32
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
