AS
Alet S
1 reviews | Active since Mar 2024
18 Mar 2024, 15:13
CSS Credit Solutions PATHETIC service, harassing behavior
CSS continues to harass me for a Cell C outstanding account and I DO NOT HAVE any Cell C account. I have been to police, Cell C for the past 2 years informing them that I DO NOT HAVE an ACCOUNT with CELL C. Everytime I need to send all the documentation through without any reply from them. Next thing...another call from CSS Credit Solutions. I have left numerous requests for a manager to contact me, no reply.
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Replies (1)CSS Credit Solutions's replyOfficial
18 Mar 2024, 16:21Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
CSS Credit Solutions's reply18 Mar 2024, 16:21
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
