SG
Siyamthanda G
1 reviews | Active since Jun 2020
02 Sept 2020, 17:59
CSS Credit solutions is ****
This is one of the most *********** companies I've dealt with. I have been requesting a paid up letter since April, till today there has been no action on the request.
I have also been calling their call center numerous time, they also don't respond to the thousand emails I've sent them. The agents are very lazy and unprofessional. Whenever you request to speak to a TL, "my TL is busy, my TL is on lunch, ow his office is very far" what the **** is that. They are really inconveniencing me, yet the account is fully paid. They even have the audacity to send me collection texts as though I have outstanding funds. Why don't you just close the business as it is very useless.
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Replies (1)CSS Credit Solutions's replyOfficial
22 Aug 2023, 08:57Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CSS Credit Solutions's reply22 Aug 2023, 08:57
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
