PN
Portia N
1 reviews | Active since Jun 2020
03 May 2022, 11:04
Credit card money
I have a Capitec account a credit card which I was owing R1600,from November I was paying R500,so today when I called in they are saying am owing R1047,00, how come what happened to my money that they were deducting for the past months, even this month they have deducted and I thought I have payed up the account, and when I got the statement from Capitec last month it showed that am no longer owing but Brooks is still deducting money from my account why?
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CSS Credit Solutions's replyOfficial
04 May 2022, 08:34Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
CSS Credit Solutions's reply04 May 2022, 08:34
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards