GA
Garry A
1 reviews | Active since Oct 2024
04 Nov 2024, 08:47
Bad bad bad from CSS
After writing my complaint on the site about CSS I received a call from a Vanessa Appelby telling she will investigate the matter. She gave me her contact number. After the call she went completely silent and when I tried to call the number it just rings or it says you cannot reach the person. This is very poor from CSS and I am absolutely appalled by these actions
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CSS Credit Solutions's replyOfficial
07 Nov 2024, 17:56Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CSS Credit Solutions's reply07 Nov 2024, 17:56
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,