MN
Marisa N

1 reviews | Active since Oct 2018

31 May 2022, 12:21

Account not overdue

I keep receiving smse from CSS that I owe money to Cell C. I have contacted Cell C and I have an email that my account is up to date, and Cell C told me they didn't give my account over to any Debt collectors. The sms just give an account number to pay the money in. Not any amount that I owe and then they tell me to contact them, but they don't give a telephone number. So how must I contact them??

0
Replies (3)
CSS Credit Solutions
CSS Credit Solutions's reply01 Jun 2022, 07:52
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

MN
Marisa N's update01 Jun 2022, 08:13
Reviewer Update
Thank you
CSS Credit Solutions
CSS Credit Solutions's reply01 Jun 2022, 08:59
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.