A useless vindictive organisation, quick to discredit, the worst when it comes to communication, absent when the client done his part and they need to resolve problems

Paid up a vehicle that was written off in a accident, CSS keep on sending letters of demand via sms & e-mail. After numerous telephone calls (they don't answer phones), and if they do, you must usually be transferred, then promptly cut off. Eventually spoke to a lady, she confirmed that the account is paid up, she will send a letter of confirmation. This was 25 June 2020. Received e-mail & sms again today telling me to make payment arrangements