A bunch of rude people that don't know what difficulty they cause people

Unprofessional unhelpful and rude I found by some chance that I was handed over to this company by cel c withou any knowledge that I have a account that was not paid this lot asures you that your record will be cleard up then 6 months later you go to get a new cell phone contract and surprise surprise they have not done their job after every thing has been paid up and fixed you lot assured me that everything wil be cleard up and it is not thank you for causing me unnecessary problems by not doing your job