Item: Community Schemes Ombud Service (CSOS)
Rating: 1
Author: Lindsey L

Community Schemes Ombud Service (CSOS)'s replyOfficial

26 Aug 2021, 09:17

Dear Lindsey L
Apologies you feel that way, our aim is to offer affordable, reliable justice. Kindly furnish us with your reference number if you have, if not let us know how we can assist.

Kind Regards
The CSOS

Best regards,

Community Schemes Ombud Service (CSOS)'s reply26 Aug 2021, 09:17

Official

Dear Lindsey L
Apologies you feel that way, our aim is to offer affordable, reliable justice. Kindly furnish us with your reference number if you have, if not let us know how we can assist.

Kind Regards
The CSOS

Best regards,

LL

Lindsey L's updateReviewer Update

26 Aug 2021, 10:42

3112/GP/20 Application rejected after 9 months citing additional submissions requested. We had sought clarity around what additional submissions as management agent had not responded and there was nothing to respond to over our original application with supporting attachments. We would like to understand why our application was rejected based on the information given.

LL

Lindsey L's update26 Aug 2021, 10:42

Reviewer Update

3112/GP/20 Application rejected after 9 months citing additional submissions requested. We had sought clarity around what additional submissions as management agent had not responded and there was nothing to respond to over our original application with supporting attachments. We would like to understand why our application was rejected based on the information given.

Community Schemes Ombud Service (CSOS)'s replyOfficial

26 Aug 2021, 11:03

Thanks for the Ref Number Lindsey, will follow it up and revert.

Kind Regards
The CSOS

Best regards,

Community Schemes Ombud Service (CSOS)'s reply26 Aug 2021, 11:03

Official

Thanks for the Ref Number Lindsey, will follow it up and revert.

Kind Regards
The CSOS

Best regards,

LL

Lindsey L's updateReviewer Update

26 Aug 2021, 12:34

Thank you. Would be interesting as been struggling to get feedback for months. Escalated to C Johnstone and K Mlotha without resolution as well. We would like to obtain the information CSOS has processed and how they arrived at their decision ito PAIA and POPIA.

LL

Lindsey L's update26 Aug 2021, 12:34

Reviewer Update

Thank you. Would be interesting as been struggling to get feedback for months. Escalated to C Johnstone and K Mlotha without resolution as well. We would like to obtain the information CSOS has processed and how they arrived at their decision ito PAIA and POPIA.

Community Schemes Ombud Service (CSOS)'s replyOfficial

26 Aug 2021, 12:59

Thanks for your patience and apologies again. Your matter has been escalated we will be in touch.

Kind Regards
The CSOS

Best regards,

Community Schemes Ombud Service (CSOS)'s reply26 Aug 2021, 12:59

Official

Thanks for your patience and apologies again. Your matter has been escalated we will be in touch.

Kind Regards
The CSOS

Best regards,

Community Schemes Ombud Service (CSOS)'s replyOfficial

23 Sept 2021, 09:56

Dear Lindsey
Update: The Auditor General, Kanozi Mlotha has promised to be in touch with via e-mail.

Hope you find above in order.

Kind regards
The CSOS

Best regards,

Community Schemes Ombud Service (CSOS)'s reply23 Sept 2021, 09:56

Official

Dear Lindsey
Update: The Auditor General, Kanozi Mlotha has promised to be in touch with via e-mail.

Hope you find above in order.

Kind regards
The CSOS

Best regards,

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