MH
Mahomed H

1 reviews | Active since Feb 2011

05 Jul 2024, 15:59

Inappropriate deception

Have requested CSos expertise on matters arising since 2023 have received a response yesterday 5 July 2024 via email from CSOS offices in kzn whilst we are in gp which is out of jurisdiction as CSos explained when launching the complaint. Noticed most of the evidence emails , pictures were not taken into consideration where the abjudicator mentioned no evidence.Also have thirty days to appeal from which date on the letter 17th June 2024 or the date received 5th July 2024 via email? Have rep**** enquiring on the above and received no response on how the appeal procedure works.

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Replies (1)
Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply09 Jul 2024, 09:12
Official
Hi Mahomed,

We acknowledge receipt of your query and have since escalated your concerns to the respective dispute Manager who will provide feedback accordingly.

Regards,
The CSOS