SP
Sihaam P

1 reviews | Active since Jul 2022

08 Jul 2022, 13:15

Day light *******

I paid up my account with the Managinging agent of the complex I stayed in and guess what the Managing agent is still billing me for July. Received 2 calls from CSOS ( Thandiwe Jadezsweni) this morning and she said she will call me back once she speaks to her Manager , Charmaine Johnstone only to get a letter from an intern stating my reference is closed. Thandiwe , I'm still waiting on your call with the information you promised to provide me with. How can we allow these Managing agents to get away with day light ******* as I never received an interest bearing state from them too???? The final payment made on the account was almost R3 000 less then what i paid. I'm loosing thousands due to them refusing to assist me, why do we pay them???????

0
Replies (1)
Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply01 Sept 2022, 10:37
Official
Hi Sihaam, 

We acknowledge receipt of your email and an escalation has been done to Charmaine and Thandiwe. We will revert back  once feedback from identified parties is provided.

Kind regards,
The CSOS