CSOS Gross is Irregularities.

I lodged a complain with them in December 2020, around May the matter went for conciliation and no effort was done to try and assist in resolving the matter. It was referred to adjudication which was a total mess. I kept on asking when is the matter going for adjudication then I receive an email saying I should submit my final submissions which was done long ago but I still did. Few days later the respondents reached an agreement that they will provide me with what I wanted and the matter was resolved and confirmation was received from CSOS that the matter /file will be closed. That was on 15 September 2021. On 27 September 2021 I received an order from the adjudicator and I was surprised and confused as to how did the matter be adjudicated upon when it was resolved and confirmation was made by them that the file will be closed as it was mutually resolved. This is serious gross Irregularities and need some serious investigation.