1 reviews | Active since Apr 2014

19 Jul 2025, 17:16

CSOS case dismissed

I lodged a complain with Csos 2024 Feb, Body Corporate did not invite me to AGM or give feedback at the 2023 AGM. I signed OTP of 900 levies. I started receiving statements late and already threads to handover from Managing Agent. We had our mediation csos and managing agent Nov 2024.We did not reach agreement.2025 Csos requested full statement the managing agent asked the unit number I provided, seems like he sis not forward the statement because case was dismissed. I found out now in July that the agent handed me to Attorneys and charges me 20K plus in legal fees. I feel Csos failed me and now the agent is abusing me and bor wanting to discuss my account as he claim he referred to Attorney. I did not agree to Attorney fees and I can't take this to court as I can't afford a lawyer. The property agent boost about not working with Csos laws and bullying me to pay a d has sent sheriff with execution of my property. I do not think this is fair and I need Csos to assist me urgently in this matter. I do not have anyone ro speak to and the Attorney is threatening to collect my furniture if I do not agree to make arrangements of 60K statement while my levies on OTP were 12K a month. Please look into this and assist me because I am tired of being bul**** by Attorneys and Property Agent. I have received detailws statement which was requested now in July 2025 and I need CSOS to check it out.

0
Replies (1)
Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply08 Aug 2025, 15:10
Official
Good day Shelote,

We acknowledge receipt of your complaint. Please note that we have responded directly to you via email with further details and next steps. 

Should you require any additional clarification, kindly refer to our email or contact us directly.

 Regards,
 The CSOS

Best regards,