Community Scheme Ombudsman

Unbelievably bad service. Total confusion in the CSOS office Gauteng. From the moment I submitted my claim it took more than 3 months to get communication from an arbitrator. I did receive every single piece of communication from CSOS especially when I had to pay, yet the date for my meeting with my estate and the arbitrator was never received. The file was just closed and I was told to apply all over. It will take another 3 months. I was curious why my estate was not intimidated by CSOS. Now I know it was because they knew nothing will happen.