MS
Mpho S

1 reviews | Active since Jan 2015

16 Oct 2020, 08:51

Can CSOS attend to my case immediately.

I have logged a case against Jawitz Kempton Park with CSOS on 4 Sept 2020. I have been following up to ask if they have received my complaint, and when will i be receiving an outcome, but not response. I had phoned their offices thousands times, no one picks up, just an aswering machine. I need your urgent assistance because i pay you and i just sold the property and transfer is being blocked by this unresolved matter.

0
Replies (7)
Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply04 Nov 2020, 10:01
Official
Good day Mpho apologies kindly furnish me with your reference number I will follow it up.
MS
Mpho S's update04 Nov 2020, 11:24
Reviewer Update
Hi
I was never given any reference to this day

Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply04 Nov 2020, 11:43
Official
Hi Mpho kindly provide me with your surname 
MS
Mpho S's update04 Nov 2020, 11:47
Reviewer Update
Seleka
Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply06 Nov 2020, 15:57
Official
Thanks Mpho will follow up and get back to you.
MS
Mpho S's update26 Jan 2021, 20:04
Reviewer Update
Hi

I have been waiting for you to get back to me to this day. When r u solving this issue? When am I getting the reference number?
Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply03 Feb 2021, 12:08
Official
Hi Mpho

Apologies for the delay kindly send us a direct message with your full contact details via our twitter page @CSOS_SA. 

Regards
The CSOS