Absolute pathetic and slow service. Wish i could stop paying their ridiculous monthly fee because they are good for nothing!

I have lost count on the amount of times that I have written on this portal as well as sent these guys emails regarding one case!

In January 2021, I sent through an application for dispute resolution 27 January 2021, I made the payment of R50.00 as requested. 24 March 2021, An email was sent to the property management company in which I am in dispute with 8 April 2021, Received an email regarding adjudication 10 April 2021, I made the payment of R100.00 as requested 19 April 2021, I asked for feedback and was told to await communication from the adjudicators.

Does it really take your company 2 months to allocate an adjudicator to a case???

My reference number is CSOS3063/GP/20.

I dont need a generic response from you guys. I need you guys to sort my issue out!!!!! It has been 6 months since I lodged a dispute resolution form. 6 months!!!!!!!!