8 months since I logged a case and nothing!!!!!

I am honestly so exhausted with dealing with CSOS. They are meant to be protecting the interests of us in Sectional Title yet here I am 8 months later with no resolution, the total lack of communication and just complete disrespect from the CSOS who keep using COVID as an excuse for their pathetic service! It has been 2 months since my last complaint on this portal and this is probably my 4th or 5th complaint here as well! I am so sick and tired of this.