TB
Theuns B

1 reviews | Active since Sept 2015

26 Sept 2024, 06:44

2 Months no Response

Lodge a complaint with Ombuds due to Landlords not holding AGM, providing maintaince plans or financial statements of complex. The WC complaints department referred me to case agant Zizipo Mazitshana. In 2 Months I haven't even received a response after various follow-ups. I would imagine with property and property mamagement being a hot topic in the news that CSOS would be more helpful. I am very disappointed in the service received.

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Replies (1)
Community Schemes Ombud Service (CSOS)
Community Schemes Ombud Service (CSOS)'s reply30 Sept 2024, 16:03
Official
Hi Theuns,

Thank you for reaching out to us.

Please bear with us as we have a backlog of matters to be finalized, and necessary steps have been put in place to reduce the backlog and updating the case statuses to all parties involved.

We apologize for the any inconvenience caused and undertake to finalize outstanding matters as soon as possible. Regards,
The CSOS