kK
kallie K
1 reviews | Active since Nov 2012
17 Feb 2021, 17:31
Online shop that cannot deliver
Another online shop that takes your money and does not communicate or deliver. I placed a order for router paid promptly with cc. 2 days no response. I phone after a long delay I get the answer we can only get your item by the 22 March. Why do you take the money if you don't have the stock or let the consumer know of stock issues.
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Replies (2)
CShop.co.za's replyOfficial
16 Apr 2021, 09:52Dear Kallie
We sincerely apologize for the experience you had received with regards to your order and have processed your refund. We were resolving technical issues on our website around the time when you had placed your order. We have now resolved the issue and we hope that you can forgive us? We are always here to serve you and if you ever require any escalation please email *** and I will treat your request with a matter of urgency. Thank you and do take care.
Milan Dayal
Director - CShop.co.za
We sincerely apologize for the experience you had received with regards to your order and have processed your refund. We were resolving technical issues on our website around the time when you had placed your order. We have now resolved the issue and we hope that you can forgive us? We are always here to serve you and if you ever require any escalation please email *** and I will treat your request with a matter of urgency. Thank you and do take care.
Milan Dayal
Director - CShop.co.za
CShop.co.za's reply16 Apr 2021, 09:52
Official
Dear Kallie
We sincerely apologize for the experience you had received with regards to your order and have processed your refund. We were resolving technical issues on our website around the time when you had placed your order. We have now resolved the issue and we hope that you can forgive us? We are always here to serve you and if you ever require any escalation please email *** and I will treat your request with a matter of urgency. Thank you and do take care.
Milan Dayal
Director - CShop.co.za
We sincerely apologize for the experience you had received with regards to your order and have processed your refund. We were resolving technical issues on our website around the time when you had placed your order. We have now resolved the issue and we hope that you can forgive us? We are always here to serve you and if you ever require any escalation please email *** and I will treat your request with a matter of urgency. Thank you and do take care.
Milan Dayal
Director - CShop.co.za
kK
kallie K's updateReviewer Update
23 Apr 2021, 14:09The problem was resolved amicably, the company has reached out to me and resolved the issue
kK
kallie K's update23 Apr 2021, 14:09
Reviewer Update
The problem was resolved amicably, the company has reached out to me and resolved the issue