LM
Lisbeth M

1 reviews | Active since Jan 2018

15 Feb 2024, 22:40

Satisfied Client

Last night at this lovely Lodge and I have to say what an amazing experience. Customer service is outstanding. My dispute was solved in the most humane manner. The Security guard David aka Mdeva, the Lovely receptionist Noni, and the Manager Alex are champions in treating customers fairly. Thanks to Calvin at reception for checking up us and Slindile for keeping our unit clean 🤪. Thanks to LPA for the Gift voucher and Crystal Springs Mountain Lodge for making our stay a lovely experience.. Tsibinki will be back, as am affectionately known🫣

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Replies (1)
Crystal Springs Mountain Lodge
Crystal Springs Mountain Lodge's reply16 Feb 2024, 15:04
Official
Good Day Lisbeth M,

Thank you for your much appreciated and valued review, same will be relayed to the Resort management and staff.

We look forward to welcoming you back to Crystal Springs.

All the best and warmest regards