BS
Brendon S
1 reviews | Active since Aug 2022
07 Aug 2022, 11:26
Crystal Spring ****!!!!!!
We made a booking for the weekend and when we made the booking they confirmed that that we are allowed 6Adults. But upon arrival they stopped us at the gate and wanted to force us to book another unit. They are busy with a **** here.
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Crystal Springs Mountain Lodge's replyOfficial
10 Aug 2022, 11:29Good morning Brendon S,
We take note of your review. Unfortunately the information given to you was given by a third party agent and not by the Resort itself.
The booking confirmation clearly states that the unit is suitable for only 4 adults and 2 children under the age of 12.
We apologize for the inconvenience caused and propose you refer the matter to the third party agent.
Thank you, and best regards
We take note of your review. Unfortunately the information given to you was given by a third party agent and not by the Resort itself.
The booking confirmation clearly states that the unit is suitable for only 4 adults and 2 children under the age of 12.
We apologize for the inconvenience caused and propose you refer the matter to the third party agent.
Thank you, and best regards
Crystal Springs Mountain Lodge's reply10 Aug 2022, 11:29
Official
Good morning Brendon S,
We take note of your review. Unfortunately the information given to you was given by a third party agent and not by the Resort itself.
The booking confirmation clearly states that the unit is suitable for only 4 adults and 2 children under the age of 12.
We apologize for the inconvenience caused and propose you refer the matter to the third party agent.
Thank you, and best regards
We take note of your review. Unfortunately the information given to you was given by a third party agent and not by the Resort itself.
The booking confirmation clearly states that the unit is suitable for only 4 adults and 2 children under the age of 12.
We apologize for the inconvenience caused and propose you refer the matter to the third party agent.
Thank you, and best regards