IG
Ilandi G

1 reviews | Active since Sept 2015

08 Aug 2016, 07:51

BAD SERVICE

<p>I have been trying to get information from last week wensday from them in order to make a booking for me and my fiance to stay there for our holiday the end of August - First of all they did not give me the correct prices Then its R1152 and then R814 and the again R1152- Secondly not even angry about the price changing constantly the more I enquire about the prices and availability the more I get ignored or there is something wrong with there systems- Eventually I got a qoute out of them but yet again no information as the qoute was at a zero cost - I am so disappointed as I have been wanting to visit this place for a long time - And I have been struggling since wensday and then they tell me they dont have availability on the one date on wich I want to check in so i have to shorten my Holiday - So me that has been trying since Wensday ,someone else got prefrence over me! This service was truely disgusting</p>

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Replies (1)
Crystal Springs Mountain Lodge
Crystal Springs Mountain Lodge's reply10 Aug 2016, 13:09
Official

Dear Ilandi

Thank you for your review.

Someone from Crystal Springs will be in contact with you shortly regarding your booking requirements.

The systems were unfortunately down from 02/08/2016 to 05/08/2016.

Thank you.