Disgusting business practice - ****

Crusch designs advertises themselves as a legitimate business but is a **** - do not order from them. When placing the order you have to pay 75% deposit. It is now 6-7 weeks since the order was placed and paid for and I am yet to see any goods delivered. When you contact Bonnie she replies with a million excuses if at all. I would like to lay a case of theft against them but am looking for anyone else who may already have opened a case - it may be better if we add to the same case number.