

CRR
Based on recent customer reviews, CRR receives polarised feedback on its expungement and record clearance services. Satisfied customers consistently mention clear communication, regular progress updates, and the convenience of completing the process online, including from abroad. They highlight professionalism and a reassuring approach from staff members assisting with sensitive legal matters. However, a recurring theme among dissatisfied customers involves disputes over refunds, allegations of unresolved applications, and frustration with follow-up communication after payment. Concerns are also raised about transparency around what the service actually delivers versus customer expectations.
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
I’m based in the UK and was able to complete the entire process online without any issues. Everything was clearly explained and handled remotely, which made it very convenient. Communication was clear and timely, and I always knew what was happening with my application. The service felt professional and well organised from start to finish.
1 reviews | Active since Jan 2026
I’m based in the UK and was able to complete the entire process online without any issues. Everything was clearly explained and handled remotely, which made it very convenient. Communication was clear and timely, and I always knew what was happening with my application. The service felt professional and well organised from start to finish.
1 reviews | Active since Jan 2026
I was nervous at first, but the team explained everything clearly and kept me updated throughout. The process was straightforward and I always knew what stage my application was at. Very professional service.
1 reviews | Active since Jan 2026
I was nervous at first, but the team explained everything clearly and kept me updated throughout. The process was straightforward and I always knew what stage my application was at. Very professional service.
1 reviews | Active since Jan 2026
Fantastic, had a case awaiting trial removed. I was trying for years on my own didn't get anywhere. Discovered CRR and they sorted in in 3 weeks. Got weekly updates about my case, so refreshing for a company nowadays.
1 reviews | Active since Jan 2026
Fantastic, had a case awaiting trial removed. I was trying for years on my own didn't get anywhere. Discovered CRR and they sorted in in 3 weeks. Got weekly updates about my case, so refreshing for a company nowadays.
Hellopeter has tracked CRR across 12 reviews. CRR hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CRR? Write a review to help others decide.