CW Furniture changed to Modish Furniture NOW I am brading them NO Furniture!!!

In Summary, I am currently residing in Johannesburg CBD and I ordered a wooden bed frame from a company in Pretoria called CW Furniture(The company has since changed its name to Modish Furniture-20 Nov 2017). I saws the company on Facebook and contacted them. I bought the bed on a 4 month lay bye option (The bed was R7 188). I since then made payment till 30 Sept. I then asked via whatsapp that I need a statement to show that I have paid all monies and I also asked for confirmation of delivery date. I waited 20 days without no email or communication from the company. I then called Joey (The person who I dealt with initially) and she didn't respond to my emails or calls. I then received a call from Leon who told me they are still waiting for the wood from the supplier. I relayed my frustrations to him and he told me his was unaware and thought Joey had been communicating with me. After a couple of times running after these people, I spoke to Leon and he told me the bed will be delivered on the 13th of November, I asked for confirmation to be sent via email, which he did). The 13th of November came and I received a call from Joey to inform me that the paint on the bed frame was still wet and they would rather deliver the bed on the 14th. I told them that's not possible because I have work and I have been waiting for this bed to come. We then agreed on a special delivery for the 14th at 7pm as I have been waiting for the delivery.

On the 14th, I received an email from the company, informing me that their drivers told them, they cant drive into town at that time of the night, night referring to 7pm. I then call Leon and tell him I want a refund cause I am tired of this nonsense. He tells me unfortunately he cant do that but refunds are made within a period of 5 days. I then ask him to do so and send an email to confirm everything. Nothing happened, no email, no phone call. I then posted a comment/review on their Facebook page communicating the bad service I had received from the company. Immediately after posting the comment/review on the page, about 30minutes after, I received a call from a very ****ed of Joey (I have the call recording of the conversation). In the voice note after a very heated back and forth with Joey, she states that she will give me 3 options that I must choose from. Either I get a refund minus their deposit or I wait for the bed to be sold (which might take 5 years) or they must tell me when they can deliver the bed because they don't understand why I am ONLY available on Mondays (I have a full-time job in the food,beverages,events and tourism business Im only off on Sundays and Mondays-The company doesn't open on Sundays and indeed Monday is the only other day off I have so why is it difficult for them to deliver ?).

I have since been waiting for that email. Kindly note that there are emails,whatsapp conversation,phone register and voice note to prove that I have been played). I still haven't received a FULL refund to this day and the bed has still NOT BEEN DELIVERED.

I only hope that I can get some assistance in recouping the money back as the delivery of the bed, will only make things even harder for me after all this mess.