See me there again, **** me

<p>On the 5th July ,i bought 2 pairs of nike shoes for my boys. My son wore the takkies the following day and later that day we realised that one of shoe had a problem with the stitch and decided to take it back to the store on the 10th July. It was a sunday so the branch manager said he couldn't assist, they will have to wait for the area manager, which will decide if the shoes will be replaced or not. I called the strore after two weeks to follow up as i was not getting any feedback, the manager told me that the area manager hasn't been to the store so they can't assist. I called the head office, i spoke to JP and he said he was going to look into the matter and will call me, i'm still waiting. Instead i'm the one who keeps calling but he is always in meetings.When you call the store , the attitude is so bad as if you are some kind of a charity case, the service is terrible. Please can they also take their staff for training, i always have a bad experience when i'm there but i always go back, don't know why. It's the the 2nd of August today and still nothing... SO CLEARLY I'VE BEEN ******...</p>