RT
Rose T
1 reviews | Active since Mar 2022
30 Jan 2024, 11:40
Refund
My niece bought sneakers from Sports scene however decided to return them for a refund and that was done on the 29 December and she was their head office branch will do the refund and she is still waiting for the funds. Every time she calls them she is being told their systems are offline they will get back to her ofwhich they dont. Can you please assist her. Her name:Busisiwe Mukweba Contact number :***
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Cross Trainer's replyOfficial
05 Feb 2024, 13:31 Good Day Rose
Thank you for contacting us.
Please accept my apologies again on behalf of the team for the complete inconvenience caused to you with this process. Kindly please advise if you bought instore we will have escalated your query to management and the name of the store.
If not, please reply with your 4 or 5-digit Order number so we can pull the details for further assistance.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.
Thank you for contacting us.
Please accept my apologies again on behalf of the team for the complete inconvenience caused to you with this process. Kindly please advise if you bought instore we will have escalated your query to management and the name of the store.
If not, please reply with your 4 or 5-digit Order number so we can pull the details for further assistance.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.
Cross Trainer's reply05 Feb 2024, 13:31
Official
Good Day Rose
Thank you for contacting us.
Please accept my apologies again on behalf of the team for the complete inconvenience caused to you with this process. Kindly please advise if you bought instore we will have escalated your query to management and the name of the store.
If not, please reply with your 4 or 5-digit Order number so we can pull the details for further assistance.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.
Thank you for contacting us.
Please accept my apologies again on behalf of the team for the complete inconvenience caused to you with this process. Kindly please advise if you bought instore we will have escalated your query to management and the name of the store.
If not, please reply with your 4 or 5-digit Order number so we can pull the details for further assistance.
Thank you for shopping with us despite the circumstances.
Kind Regards
The Cross Trainer.